Payment Policy

Lattafa's website provides the facility to purchase Lattafa product(s) online and to settle the payment online or to pay cash on delivery time based on shipping/delivery method available in U.A.E.


We accept the following methods of payment:

  • VISA
  • MasterCard
  • Cash On Delivery

We cannot provide any of your payment information obtained via the web to other companies or individuals unless required by law. This information is processed by our payment merchant.

Credit card details provided by you for benefiting from the online service will be truthful, valid, and accurate and you shall use the credit card which is lawfully owned by you. The said information will not be utilized and shared by the online service with any of the third parties unless required for fraud verifications or by law, regulation, or court order. The online service will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the responsibility to prove otherwise shall be exclusively on you.

If we are unable to supply the full or portion of the order, we will inform you accordingly. A full or portion refund will be given -through credit card- where you have already been charged for.


  • For your security, the billing name and address must match the credit card or other method used for payment. Any other ACCOUNT used must be in the name shown on your government-issued identification document. reserves the right to cancel any order that does not comply with this or with our other security criteria.

All orders are placed with, which is a UAE entity; therefore your card issuer or payment method provider may apply other international bank charges.

Using the online payments facility of the website indicates that you accept these terms. If you do not accept these terms, please do not use this facility.


  • A standard rate of 5%. VAT will be charged on all taxable supplies of goods and services from our UAE online store.
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